GeoDirectory fatal error message

This topic contains 7 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 9 months ago.

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  • June 20, 2017 at 2:26 pm #384054

    Brent Johns
    Expired Member
    Post count: 21

    I am having issues being able to install and activate the GeoDirectory plugin. I am running the Directory Starter theme with the Supreme Directory child theme, but when I try to activate GeoDirectory, I am getting the following error code.

    Plugin could not be activated because it triggered a fatal error.
    Parse error: syntax error, unexpected T_FUNCTION in /home1/planetxp/public_html/wp-content/plugins/geodirectory/geodirectory-functions/helper_functions.php on line 831

    Any idea why this would be happening?

    June 20, 2017 at 3:06 pm #384061

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Brent,

    Your PHP version must be older than 5.3 you should update your PHP version on your server.
    You should also notice a speed increase with newer version of PHP.

    Thanks,

    Stiofan

    June 20, 2017 at 3:52 pm #384067

    Brent Johns
    Expired Member
    Post count: 21

    PHP has been updated to 5.6.29, but still having issues. Any suggestions? Can I give you login credentials privately and have you take a look?

    June 20, 2017 at 3:56 pm #384069

    Brent Johns
    Expired Member
    Post count: 21
    This reply has been marked as private.
    June 20, 2017 at 4:00 pm #384070

    Brent Johns
    Expired Member
    Post count: 21

    If you need ftp credentials, please let me know.

    June 20, 2017 at 4:26 pm #384077

    Brent Johns
    Expired Member
    Post count: 21

    It appears that every time I try to install the GeoDirectory plugin, it seems to be some sort of script in it that is causing the PHP version to revert back to version 5.2.17. Any idea why this might be happening?

    June 20, 2017 at 9:37 pm #384110

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m 100% sure that there is no code within GeoDirectory that could cause that.

    You should try to ask to your hosting provider if they have any idea.

    Let us know how it goes,

    Thanks

    June 21, 2017 at 10:41 am #384162

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes, u can’t change PHP version via PHP, that is server related, u can have multiple versions installed but u need to tell the server what version to use, please take this up with your hosting.

    Thanks,

    Stiofan

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