This username is already registered, please choose another one

This topic contains 4 replies, has 3 voices, and was last updated by  Guust 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • July 4, 2017 at 12:54 am #385605

    johnnybgood
    Expired Member
    Post count: 14

    I’m testing geo directory by registering using a test email address. However, I’m done testing, so I permanently deleted the listing profile, but when I later try to test again using the same email address, I get that error message:

    This username is already registered, please choose another one.

    Is there anyway to delete a listing profile user’s email address from the system/database so that if a person quits, but later comes back and wants to use the same email address to re-register that they are able to do so?

    July 4, 2017 at 2:07 am #385609

    Guust
    Moderator
    Post count: 29970

    There’s a difference between users and listings. You need to delete the user too, or login as the same user before adding a new listing.
    Let me know if I misunderstood the question.
    Thanks

    July 4, 2017 at 3:45 pm #385689

    Paolo
    Site Admin
    Post count: 31206

    If they are registered already and they want to come back, they should login, not register again.

    Thanks

    July 4, 2017 at 8:14 pm #385721

    johnnybgood
    Expired Member
    Post count: 14

    Got it…thank you!

    July 4, 2017 at 10:01 pm #385725

    Guust
    Moderator
    Post count: 29970

    You’re welcome, from both of us 🙂

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount