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This topic contains 7 replies, has 4 voices, and was last updated by  miiadmin 7 years, 8 months ago.

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  • July 5, 2017 at 3:56 pm #385796

    miiadmin
    Expired Member
    Post count: 17

    Dear Support

    We notice that the header of our site, https://www.mountainbikingbc.ca/ can be blocked by ad blocker from the browser. It seems that it is related to Gd Booster plugin. We can’t turn off GD Booster as this will cause the entire header to disappear. Can you please take a look and let us know how ad blocker from browser will not block our header? This is important as the navigation is sitting within the header.

    Thank you

    Karen

    July 5, 2017 at 9:00 pm #385837

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide admin credentials and a developer will have a look. Disabling GD Booster should remove your header though. Please try to clear GD Booster cache after deactivating it.

    Let us know,

    Thanks

    July 6, 2017 at 12:37 am #385864

    miiadmin
    Expired Member
    Post count: 17
    This reply has been marked as private.
    July 6, 2017 at 4:36 pm #385917

    Paolo
    Site Admin
    Post count: 31211

    That’s really strange, I asked to the developers to have a look.

    They’ll let you know asap.

    Thanks

    July 7, 2017 at 5:25 am #385966

    Kiran
    Moderator
    Post count: 7069

    Hi Karen,

    It seems there is a conflicts between jQuery javascripts. Your site includes two jQuery javascripts with two different version. One is of v1.12.4 – https://www.mountainbikingbc.ca/wp-includes/js/jquery/jquery.js?ver=1.12.4 which is included via WP and other one is of v1.4.3 – https://ajax.googleapis.com/ajax/libs/jquery/1.4.3/jquery.min.js which is i guess included by theme or via any custom code.
    I seen JS errors (see attachment) when disabled GD Booster plugin.

    I suspect this may be the reason. Let us provide FTP details so we can look into more.

    Thanks,
    Kiran

    July 7, 2017 at 4:34 pm #386018

    miiadmin
    Expired Member
    Post count: 17
    This reply has been marked as private.
    July 9, 2017 at 11:32 am #386249

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please check now, you had added an extra version of jQuery under the tags manager code, i have removed it.

    Thanks,

    Stiofan

    July 10, 2017 at 6:38 pm #386414

    miiadmin
    Expired Member
    Post count: 17

    Thank you Stiofan

    Karen

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