I have a package to start with (during pre-launch) that is a special price. Once we launch, the price will no longer be available (set to inactive) and a new price will be set to active.
Is there a way to know/test if a recurring package will stay at the same rate for customers?
As an example: Customer1 purchases special discounted rate “Rate1” that renews every year. After a certain period, Rate1 will not be available for purchase when it comes time to renew. Rate2 is normal pricing.
I want to make sure I don’t have an issue down the road with customers being billed for Rate2 pricing instead of Rate1 pricing.
Does auto-renewal solve this issue?
I’m not sure if I’m even explaining it right. I will give temp admin cred if needed or if you guys could recommend a way I could test this?
Thank you