35% OFF EVERYTHING
Our 11th BIRTHDAY SALE
Buy Now

Thrive Rise Theme compatibility

This topic contains 7 replies, has 4 voices, and was last updated by  Giri 7 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 31, 2017 at 11:05 am #393728

    Danny Freeman
    Free User
    Post count: 7

    Hi

    I have set up a location and some places and all was going ok until I installed the Thrive Architect and Thrive Rise theme.

    I have lost the layout and style of my directory. For example:

    https://www.bourgsaintmaurice.eu/places/bourg-saint-maurice/
    https://www.bourgsaintmaurice.eu/places/arc-1800-2/restaurants/miam-corner

    I’ve looked at theme compatibility in the settings, but there’s not much supporting documentation for configuring this.

    Thanks,Danny

    August 31, 2017 at 2:49 pm #393772

    Kor
    Moderator
    Post count: 16516

    Hi Danny,

    I’ve just checked your Website and everything seems to be functioning correctly. However, it looks like the stylings need to be adjusted and this can be done using custom CSS. I can provide you some custom CSS to fix this if you could roughly tell me how do you want it to look like.

    Thanks!

    August 31, 2017 at 4:07 pm #393785

    Danny Freeman
    Free User
    Post count: 7

    Hi Kor

    I dont think its custom CSS that is required. If I swap the theme to anything other than Thrive Rise, the styles work. But with the Thrive Rise theme all the layout is lost and the fonts revert back to Times Roman.

    Attached is a PDF showing the pages and the difference between just swapping Thrive and another Theme (e.g ColorMag)

    In ColorMag the page is boxed to the right width. All panels are positioned correctly all fonts/heading/list (categories) are styled nicely

    As soon as I switch to Thrive Rise Theme, I loose all of this styling.

    If it is geo directory custom styles that is required, that’s cool, but there is no documentation for the Theme Compatibility other than this page – https://wpgeodirectory.com/docs/core-theme/ which doesn’t go into detail

    Thanks

    August 31, 2017 at 6:30 pm #393814

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide admin credentials and we will apply some changes in theme compatibility settings.

    Thanks

    August 31, 2017 at 7:33 pm #393835

    Danny Freeman
    Free User
    Post count: 7
    This reply has been marked as private.
    August 31, 2017 at 8:00 pm #393843

    Paolo
    Site Admin
    Post count: 31211

    The developers will look into it and let you know asap.

    Thank you

    August 31, 2017 at 8:01 pm #393844

    Danny Freeman
    Free User
    Post count: 7

    Great thanks!

    September 1, 2017 at 1:14 pm #393935

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount