Log In Issues

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Tagged: login

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September 2, 2017 at 1:04 pm #394049

justmark
Full Member

Post count: 375

Hi,

When people use the log in page it works but the link they are asked to click on to access their account gives a 404 error. Any ideas?

I am using the Kleo theme. All plugins and theme are up to date.

https://www.motorsportprospects.com/

September 2, 2017 at 1:09 pm #394050

justmark
Full Member

Post count: 375

This reply has been marked as private.

September 2, 2017 at 1:21 pm #394052

Guust
Moderator

Post count: 29970

Mmmm, strange …
I’ll get someone else to have a closer look after the weekend.

Thanks

September 2, 2017 at 1:23 pm #394053

justmark
Full Member

Post count: 375

Thanks Guust!

September 2, 2017 at 5:50 pm #394071

Paolo
Site Admin

Post count: 31206

the link they are asked to click on to access their account gives a 404 error.

I can’t seem to find that link? Where is it?

September 2, 2017 at 7:39 pm #394078

justmark
Full Member

Post count: 375

This reply has been marked as private.

September 2, 2017 at 11:51 pm #394086
Guust
Moderator

Post count: 29970
Paolo, it is the link to the author page after you are logged in.
After you log in, the login link takes you to
```
/author/?geodir_dashbord=true&stype=gd_place
```
which gives a 404.

Mark(?), the password is hidden from you because it is not your password 🙂 but it is included in the email sent to the new user.
Adding UsersWP will give your users a better experience: https://userswp.io/ and probably fixes the author page issue too.

Thanks
September 3, 2017 at 1:58 pm #394118

justmark
Full Member

Post count: 375

Ok let me try UsersWP and get back to you.

September 4, 2017 at 1:26 pm #394207

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

September 4, 2017 at 8:58 pm #394270

justmark
Full Member

Post count: 375

I have disabled everything non-GD and it is still giving me the same problem with the redirect.

September 5, 2017 at 6:46 am #394309

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Mark,

Do you have yoast installed and have the author archive disabled?

Stiofan

September 5, 2017 at 10:53 am #394343

justmark
Full Member

Post count: 375

Hi Stiofan,

I have Yost installed but I don’t believe author archive is disabled.

September 5, 2017 at 1:40 pm #394363

justmark
Full Member

Post count: 375

I do plan on implementing USERS WP but I will test that out on a development server. This Log In issue has happened before and the only thing I can think is that somehow KLEO is to blame. I have not made any dramatic changes to the site except for implementing KLEO.

September 6, 2017 at 8:08 am #394462

Stiofan O’Connor
Site Admin

Post count: 22956

Please make sure its enabled, if you run the setup wizard its disabled by default:
https://kb.yoast.com/kb/disable-enable-author-archives/

Stiofan

September 7, 2017 at 1:03 am #394548

justmark
Full Member

Post count: 375

Hi Stiofan,

I did that and it seemed to work but now the Log In page is throwing a 404 page again. I am not quite sure what the heck is going on.
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