License Keys Disappearing

This topic contains 5 replies, has 3 voices, and was last updated by Paolo 7 years, 6 months ago.

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Tagged: license keys disappear

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September 8, 2017 at 3:16 am #394716

Kathy Geisler
Lifetime Member

Post count: 313

Hi,

We have the auto updater working but the license keys keep disappearing.

Can you help?

Thank you!!

September 8, 2017 at 3:54 am #394724

Kathy Geisler
Lifetime Member

Post count: 313

Also please let me know if you suggest any tests to run.

thank you

September 8, 2017 at 6:12 am #394733

Kor
Moderator

Post count: 16516

Hi Kathy,

Does it only happen to the invoicing plugins or all GD plugins? Also, please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

Thanks!

September 8, 2017 at 6:14 am #394734

Kathy Geisler
Lifetime Member

Post count: 313

Hi,

As far as I can tell it is only on the ones shown.

I have to get permission from the programmer to open the access.

If you have any ideas though, please share them in the meantime.

Thank you so much

September 8, 2017 at 8:37 pm #394813

Kathy Geisler
Lifetime Member

Post count: 313

This reply has been marked as private.

September 8, 2017 at 10:31 pm #394838

Paolo
Site Admin

Post count: 31211

Are you adding the correct license that you find on the Invoicing website?

http://wpinvoicing.com/your-account/

Please post anything about the Invoicing plugin on the Invoicing forum:

http://wpinvoicing.com/support/

Let us know,

Thanks
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