Password reset for my own account

This topic contains 8 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 12 months ago.

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  • September 18, 2017 at 1:55 pm #396253

    Leon Ali
    Free User
    Post count: 2

    Hi there,

    need some help with my password. I’ve lost mine (from my original account that i bought my location manager add-on with) and your site won’t let me reset it.

    Please help!

    My accountname is leonali

    September 18, 2017 at 5:11 pm #396276

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Leon,

    What is the problem?
    I can see from our email logs you have tried over 10 times to reset your password, each time u ask to reset it it will invalidate the last link sent, so the email might take 1-2 minutes but only the last one will be valid.

    Let me know if i can help further.

    Thanks,

    Stiofan

    September 18, 2017 at 5:34 pm #396280

    Leon Ali
    Free User
    Post count: 2

    Ah okay, well i still haven’t recieved the e-mail for the reset..

    September 18, 2017 at 6:33 pm #396292

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I just checked on our email sender and there has been some delay with some hotmail/outlook emails, i seen a few were just delivered. For now i have sent you a new pass to your email address.

    Thanks,

    Stiofan

    September 18, 2017 at 11:57 pm #396346

    Paolo
    Site Admin
    Post count: 31211

    I just noticed this and there was also an email about this… I created a new password and sent it to you too, sorry for the confusion!

    🙁

    September 19, 2017 at 9:43 am #396396

    Leon Ali
    Free User
    Post count: 2

    Wow, I apologize. Somehow I received a lot of delayed e-mail messages. Including at least 10 from geodirectory.. Sorry for that..

    I will log out now, and try to connect with my original account.

    Kind regards,
    Leon

    September 19, 2017 at 9:48 am #396398

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Just let us know if you still have problems 🙂

    Stiofan

    September 19, 2017 at 9:54 am #396400

    Leon Ali
    Free User
    Post count: 6

    It worked 🙂

    Thanks guys, and again my apology for the spam. I feel a bit ashamed of it.

    Enjoy your day,
    Leon

    September 19, 2017 at 9:59 am #396401

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Leon,

    No probs, not your fault, there seems to some delay with the mircosoft servers with emails, i have seen it happen a few times in the past. I’m glad its all resolved now 🙂

    Stiofan

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