Weird line below star rating

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
October 3, 2017 at 11:10 pm #398684

Joy
Buyer

Post count: 1076

Hi guys, I have a weird line that appears on my star ratings shown on my widget. Please see attached images. I’ve tried to target with CSS but I can’t seem to figure it out.

Thank you.

October 4, 2017 at 4:28 am #398715

Kor
Moderator

Post count: 16516

Hi Joy,

Could you please update the screenshots again? Use this tool https://prnt.sc/

Thanks!

October 4, 2017 at 6:53 am #398728

Joy
Buyer

Post count: 1076

This reply has been marked as private.

October 4, 2017 at 8:16 am #398738

Kor
Moderator

Post count: 16516

Hi Joy,

I don’t see those lines. May I know what screen size are you testing with?

Thanks!

October 4, 2017 at 8:20 am #398739

Joy
Buyer

Post count: 1076

It comes up in various points when resizing my screen when I test for responsiveness.

October 4, 2017 at 1:21 pm #398796

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Joy,

What browser and operating system are u using, i can’t seem to recreate the problem.

Stiofan

October 4, 2017 at 9:01 pm #398893

Joy
Buyer

Post count: 1076

Hi, I see it in Chrome. It’s not crucial, if you can’t find it, no worries. I just thought it was strange. Thank you.

October 5, 2017 at 10:47 am #398960

Stiofan O’Connor
Site Admin

Post count: 22956

Are you on mac or windows? Please make sure the window “zoom” settings are at 100%, you can reset this on windows by hitting “ctrl + 0”

Stiofan

October 5, 2017 at 10:50 am #398962

Joy
Buyer

Post count: 1076

I use both and they appear on both. I also just converted the site into an app and the pink link below the star ratings in the widgets are there consistently. It’s something weird that’s being triggered by the responsive screen. Zoom is also set to 100%, I never change that setting.

Thank you for looking into it.

October 5, 2017 at 2:40 pm #399019

Kor
Moderator

Post count: 16516

Hi Joy,

I’d like to take a second look but this is what I’m getting when I visit your Website http://prntscr.com/gtmyqj . Is everything okay?

Thanks!

October 5, 2017 at 5:09 pm #399050

Joy
Buyer

Post count: 1076

I am in the process of enabling cloudflare CDN on my site. The 403 error is intermittent, my site comes and goes. I’ll post again when it’s stable.

Thank you.

October 5, 2017 at 8:51 pm #399101

Joy
Buyer

Post count: 1076

Hi @korchung, if you want to have a look now, my site is back up. Thank you.

October 6, 2017 at 8:19 am #399192

Kor
Moderator

Post count: 16516

Hi Joy,

I still couldn’t replicate it but I’ve changed the rating icons to fontawesome. Could you please check and see if it works better now?

Thanks!

October 6, 2017 at 9:13 am #399197

Joy
Buyer

Post count: 1076

Thank you, it looks like that resolved the issue. 🙂

October 6, 2017 at 12:21 pm #399250

Joy
Buyer

Post count: 1076

Hi again @korchung. For some reason I am unable to change the colors of the star ratings. I tried to change it in my reviews settings in GD and I’ve even changed it with CSS, but on the front end, the orage color still shows, instead of the yellow color I am setting.

Even my !important tag is being over-ridden. Not sure what I’m doing wrong here. Can you please have a look?

Also, how would I get some color into the empty stars too? Is that possible? Thank you.
Author

Posts