Error: Uncaught ReferenceError: geodir_advanced_search_js_msg is not defined

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November 14, 2017 at 11:17 am #405181

Carmelo Arena
Expired Member

Post count: 15

Hello everyone,
when I click on the categories I get this error:

Uncaught ReferenceError: geodir_advanced_search_js_msg is not defined
at geodir_search_setup_ac (frontend.min.js?ver=1.4.7:1)
at HTMLDocument.<anonymous> (frontend.min.js?ver=1.4.7:1)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
geodir_search_setup_ac @ frontend.min.js?ver=1.4.7:1
(anonymous) @ frontend.min.js?ver=1.4.7:1
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
ready @ jquery.js?ver=1.12.4:2
K @ jquery.js?ver=1.12.4:2

I tried to search the forum, but I found only private posts.

How can I fix it?

If you need my admin data I’ll send them in a private message

Thank you

November 14, 2017 at 12:00 pm #405188

Alex Rollin
Moderator

Post count: 27815

Hello!

Here in the support forums we provide support to members with valid licenses.

You can sign in or renew your membership to get support for Advanced Search and more!

If you have any issues with the core plugin, just let us know!

https://wpgeodirectory.com/support-policy/

As a rule, if you aren’t planning to update your GD Addons, you shouldn’t update the core GD Plugin either. They must stay in sync on the latest version.

November 14, 2017 at 12:19 pm #405194

Carmelo Arena
Expired Member

Post count: 15

Hello, how can I upgrade my support?
Thank you

November 14, 2017 at 12:20 pm #405195

Alex Rollin
Moderator

Post count: 27815

Hello!

Try here:

https://wpgeodirectory.com/downloads/category/addons/

November 14, 2017 at 12:28 pm #405196

Carmelo Arena
Expired Member

Post count: 15

But I did not update anything.
Is he upgraded by himself?

Why do I have to pay it all again? If I did not make any updates.

Can you explain how it works?

Thank you

November 14, 2017 at 12:32 pm #405198

Carmelo Arena
Expired Member

Post count: 15

I’ll explain. sorry my english, i did not update anything, every time that updates itself and makes a mistake i have to pay every time?

Can you explain me better?

Thank you

November 14, 2017 at 12:53 pm #405200

Alex Rollin
Moderator

Post count: 27815

Hello!

The GeoDirectory plugins are updated regularly. If you do not want to keep your membership and access to support, you should not update any of the plugins.

To access the latest versions and support you will need to subscribe again.

November 14, 2017 at 1:44 pm #405203

Carmelo Arena
Expired Member

Post count: 15

Hi, thank you for having responded to me, I did not update any plugins. So does the update result in this error?

Does this update cause this error to arise and I have to pay to correct this error with renewal?

I do not understand the policy you are adopting.

November 14, 2017 at 1:47 pm #405205

Alex Rollin
Moderator

Post count: 27815

Hello,

here in the support forums, you are asking for support for an error with a paid plugin. We only provide support for paid plugins to members.

November 14, 2017 at 2:20 pm #405207

Carmelo Arena
Expired Member

Post count: 15

Am I not a member since I paid him?

Tk

November 14, 2017 at 2:26 pm #405210

Alex Rollin
Moderator

Post count: 27815

Hello

Your membership is expired,yes.

November 14, 2017 at 6:26 pm #405239

Paolo
Site Admin

Post count: 31206

Hi Carmelo,

you bought a 4 months subscription in December 2016. That gave you right to download the plugins and receive updates and support for 4 months until April 2017.

If you wish to keep getting support, you’ll have to renew your subscription, which will give you right to more months of updates and support.

Thank you
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