Having problems getting Social Import to connect

This topic contains 2 replies, has 2 voices, and was last updated by  Steve 7 years, 2 months ago.

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  • #410310

    Steve
    Full Member
    Post count: 1019

    Hello. I have followed the directions on allowing GD social imports but I am getting an error message stating I have not added in all the domain / subdomains. I did add them all in.

    I included the FB app id, app secret, selected web platform, include the urls for domain and sub-domains. It will not accept the info. to connect.

    #410319

    Kor
    Moderator
    Post count: 16516

    Hi Steve,

    Could you check the console and see if you’re getting any errors? If not, please share WP admin and I’ll pass this along to a developer.

    Thanks!

    #410334

    Steve
    Full Member
    Post count: 1019

    Thank you for the suggestion. After about 45 minutes of “hunting” … I found the problem. The “fix” was to “reset” the FB app secret and app id. “presto”

    Good night.. done for now.

    Thank you Kor

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