option to register gone

This topic contains 9 replies, has 3 voices, and was last updated by  Rachida Brocklehurst 7 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • December 27, 2017 at 9:59 am #410610

    Rachida Brocklehurst
    Buyer
    Post count: 13

    Hi,

    The option to register a new listing seems to have gone, and the link now only directs to the login page, for customers who have already logged in, but nowhere can someone new create a brand new listing.

    Would love some help please,

    Thank you
    https://thegreenv.com/gd-login/?redirect_add_listing=https%3A%2F%2Fthegreenv.com%2Fadd-listing%2F%3Flisting_type%3Dgd_place

    December 27, 2017 at 10:23 am #410611

    Kor
    Moderator
    Post count: 16516

    Hi Rachida,

    Thanks for reaching us. Please share WP temp admin access and we’ll help you further with this. Please post the WP credentials in private reply.

    Thanks!

    December 27, 2017 at 10:28 am #410612

    Rachida Brocklehurst
    Buyer
    Post count: 13
    This reply has been marked as private.
    December 27, 2017 at 10:54 am #410614

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    December 27, 2017 at 11:01 am #410617

    Rachida Brocklehurst
    Buyer
    Post count: 13

    Hi Kor,

    Ah, it’s working on my end now too – thanks for that, no idea what was going on before but it just missed out the option to register and went straight to the login page.

    Strange!

    December 27, 2017 at 4:12 pm #410626

    Kor
    Moderator
    Post count: 16516

    Hi Rachida,

    Glad that everything is working fine now. Enjoy GD and have a nice day!

    Thanks!

    January 2, 2018 at 11:11 am #411188

    Rachida Brocklehurst
    Buyer
    Post count: 13

    Hi Kor,

    I’m afraid that people have been having the same issues. Although it comes up with the sign up page for me, it just offers the sign in option to other people on the page.

    Could you take a look please?

    https://thegreenv.com/add-listing/?listing_type=gd_place

    Thanks so much,

    Rachida

    January 2, 2018 at 11:15 am #411190

    Rachida Brocklehurst
    Buyer
    Post count: 13

    It seems to show the correct page because I’m signed into the wordpress account, but for anyone else it just shows the sign up page

    January 2, 2018 at 3:19 pm #411213

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    You have disabled user registration on your site.

    To allow registration, please follow the GD Setup instructions here:

    https://wpgeodirectory.com/docs/basic-installation/#anyone

    WordPress > Settings > General > Membership > Anyone can register (CHECK)

    Thanks!

    January 2, 2018 at 4:49 pm #411221

    Rachida Brocklehurst
    Buyer
    Post count: 13

    Ahhh thanks so much Alex – you’re a star!!!

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount