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Email notifications

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 6 years, 9 months ago.

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  • February 16, 2018 at 5:07 am #417843

    Kathy Geisler
    Lifetime Member
    Post count: 313

    We are having issues with email notifications for another plugin being used alongside geodirectory. Both use notifications.

    Are you aware of any issues where there a conflict with both systems accessing the email system at the same time to send notifications?

    February 16, 2018 at 8:11 am #417870

    Alex Rollin
    Moderator
    Post count: 27815

    In some cases the host can interfere with email when they attempt to ‘help’ by pausing/deleting some outbound email with suspicious subject matter (title, description, etc).

    In some cases it might ‘seem’ that another plugin is sending the same email, so, using a plugin like email log can be helpful to diagnose which notifications are/not being sent and to address the exact issue.

    Once you have email log setup, let us know if some GD email is getting out and we can advise on the specifics.

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