import issue

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years ago.

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  • March 1, 2018 at 9:08 pm #419922

    joe purcell
    Expired Member
    Post count: 97

    when attempting to import (f/ yelp) using the social importer I am receiving this message

    what does it mean??

    Thanx

    Joe

    March 1, 2018 at 11:27 pm #419933

    Kor
    Moderator
    Post count: 16516

    Hi Joe,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    March 2, 2018 at 5:05 pm #420029

    joe purcell
    Expired Member
    Post count: 97
    This reply has been marked as private.
    March 3, 2018 at 7:19 am #420080

    Alex Rollin
    Moderator
    Post count: 27815

    Your token has expired. Please visit the settings at GD – Social Importer – FB and click connect and then finish the dialogue to renew your token.

    March 3, 2018 at 4:34 pm #420121

    joe purcell
    Expired Member
    Post count: 97

    not utilizing facebook importer at this time, only yelp, do not see anything that indicates “click connect”

    March 3, 2018 at 11:54 pm #420144

    joe purcell
    Expired Member
    Post count: 97

    also, can my token realy be expired when I just receive it approx 2/19.

    March 4, 2018 at 10:41 am #420226

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I will flag this for the team as a a Yelp issue has been reported.

    Please reply with your FTP details as well.

    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    March 5, 2018 at 11:53 am #420341

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yelp changed the API system again, i have released a new ver of social importer, please update and then enter your new api key in the setting.

    Thanks,

    Stiofan

    March 5, 2018 at 6:13 pm #420406

    joe purcell
    Expired Member
    Post count: 97
    This reply has been marked as private.
    March 5, 2018 at 6:50 pm #420408

    joe purcell
    Expired Member
    Post count: 97

    case closed, took a little bit or me logging out, but eventually system gave me the option to update the plugin. update yelp api, works fine again

    Thanx

    March 5, 2018 at 7:42 pm #420414

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know! 🙂

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