Missing categories for a place

This topic contains 6 replies, has 3 voices, and was last updated by  Adi Fletcher 7 years, 6 months ago.

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  • #420729

    Adi Fletcher
    Free User
    Post count: 8

    Hi. I used to be able to assign categories to places in edit mode, but the entire categories section is gone. See attached.

    Thanks!

    #420737

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    this can be caused by setting all categories for a price package as excluded at GD – Prices – Edit – Categories to exclude

    You can reply with the information below and we can take a look at your settings.

    WordPress Credentials
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    #420815

    Adi Fletcher
    Free User
    Post count: 8
    This reply has been marked as private.
    #420832

    Kor
    Moderator
    Post count: 16516

    Hi Adrian,

    The login credentials you’ve shared doesn’t seem to be working. Could you double check?

    Thanks!

    #420837

    Adi Fletcher
    Free User
    Post count: 8
    This reply has been marked as private.
    #420869

    Alex Rollin
    Moderator
    Post count: 27815

    You had the field set to inactive, I corrected it at:
    GD – Place Settings – Custom Fields – Category (Taxonomy) – Is Active Is Required (YES YES)

    Try it now and let us know

    #420936

    Adi Fletcher
    Free User
    Post count: 8

    Awesome! Thanks very much, Alex.

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