Refund

This topic contains 3 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years ago.

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  • March 16, 2018 at 3:33 pm #421768

    Mathieu Voisard
    Free User
    Post count: 5

    Dear WP GeoDirectory,
    I knew that the deadline was today March 16 2018, but I did not think the renewal was automatic. I noticed this when I received an e-mail from PayPal.
    Indeed, we used your plugin for our association. But we decided to stop using our “places and map” section.
    Therefore, since we are a small association with very little means, I wanted to know if it was possible to cancel this renewal and refund the $ 199?
    I hope you understand our wish.
    Yours truly.
    Mathieu

    March 16, 2018 at 3:47 pm #421773

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Mathieu,

    That should not be a problem, as per our refund policy please request a refund here: https://wpgeodirectory.com/contact-form/ and someone from accounting will process that for you.

    Thanks,

    Stiofan 🙂

    March 16, 2018 at 3:50 pm #421775

    Mathieu Voisard
    Free User
    Post count: 5
    This reply has been marked as private.
    March 16, 2018 at 3:52 pm #421777

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome, it should be processed later today.

    Thanks,

    Stiofan

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