Debits on my account

This topic contains 1 reply, has 2 voices, and was last updated by Stiofan O’Connor 7 years, 6 months ago.

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March 20, 2018 at 11:21 am #422252

Ricky Reynolds
Expired Member

Post count: 6

Hi

I have had 3 debits on my account for subscription renewals but I am a full member
Site Role: Full Member

Membership: June 8, 2018

Please can you reverse these payments.

GDF Modern – GDF Child Theme
$19.00 / 1 Year Active March 15, 2019 $19.00 2 / Until cancelled View Invoice | Cancel
Location Manager
$39.00 / 1 Year Active March 12, 2019 $39.00 2 / Until cancelled View Invoice | Cancel
GeoDirectory Framework
$39.00 / 1 Year Active March 7, 2019 $39.00 2 / Until cancelled View Invoice | Cancel

March 20, 2018 at 2:29 pm #422301

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Ricky,

I was just going through our email exchanges from earlier last year, it seems you bought a few addons and then “topped-up” to change it to a full membership a few months later, which makes your membership renewal is broken down into several smaller transactions through out the year and these would be classes as part of the renewal. Hopefully that makes sense?
If you have any questions just let me know.

Thanks,

Stiofan
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