Import Listings not working again

This topic contains 8 replies, has 4 voices, and was last updated by  Janis 6 years, 10 months ago.

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  • #432272

    Bob Ellis
    Expired Member
    Post count: 15

    Wordpress Version 4.9.6-en
    Geodirectory Version 1.6.26

    Import CSV button does nothing. I saw this was fixed earlier.

    Is there another update required?

    Thanks

    Bob

    #432280

    Kor
    Moderator
    Post count: 16516

    Hi Bob,

    Thanks for your post. Did you receive any error message? If you’re not sure, kindly share your CSV file and WP admin login access in private reply and we’ll check on it.

    Thanks!

    #432341

    Bob Ellis
    Expired Member
    Post count: 15

    No error message, no point in supplying a csv because I don’t get that far. The button just doesn’t do anything.

    #432380

    Alex Rollin
    Moderator
    Post count: 27815

    Please try refreshing the page and clearing your browser cache.

    #432450

    Bob Ellis
    Expired Member
    Post count: 15

    Clearing the cache worked.

    Thanks

    #432451

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, glad you got it working.

    #432581

    Janis
    Free User
    Post count: 5

    Hey, guys! I hope you can help me with the same issue described earlier here and – https://wpgeodirectory.com/support/topic/import-button-not-working/

    My problem is that I’m trying to export all Geodirectory listings and categories from production server and upload to staging server where new website is stored.
    I’ve managed to export both .csv files from live site, but import buttons (whatever the settings – with post_ID overwrite or not), input fields are inactive (doesn’t do anything when clicked). I don’t get any notifications in browser and Chrome DevTools console doesn’t show any errors.

    I read that caching could be the problem, but I don’t run caching plugins on development server and server caching is disabled. Also WP and plugin is updated for latest version. I’ve tried incognito mode, different browsers, disabling Chrome extensions – you name it.
    I’ve tried everything that I can think of this far, but I haven’t been successful. Maybe someone can help me out?

    #432585

    Alex Rollin
    Moderator
    Post count: 27815

    @janis – In the future please make a new topic for your issue.

    In general the issue you described is usually because of browser cache.

    Refresh the page and do a ‘hard refresh’ of the browser:

    https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/

    If that doesn’t get you there, please make a new topic so we can help you.

    #432589

    Janis
    Free User
    Post count: 5

    Thanks, but I’ve tried hard refresh, clearing cookies and cached files several times. Unfortunately doesn’t help.

    As suggested before I’ve created new topic for my issue – https://wpgeodirectory.com/support/topic/import-button-and-input-field-not-working/

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