Get Directions Maps, stopped working

This topic contains 15 replies, has 4 voices, and was last updated by  Kiran 6 years, 10 months ago.

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  • May 31, 2018 at 4:51 pm #432960

    rigots
    Lifetime Member
    Post count: 275

    Hi, in the listings details page the get directions map on the right side stopped working, the map never loads up, could you help me figure out what may have happened here?

    Will provide website info in the private section.

    May 31, 2018 at 5:00 pm #432964

    rigots
    Lifetime Member
    Post count: 275
    This reply has been marked as private.
    May 31, 2018 at 6:59 pm #432981

    Alex Rollin
    Moderator
    Post count: 27815

    I looked at event-services/california/san-jose/entertainment/dj-services-for-all-occasions/

    It is showing the get directions field below the map in the sidebar.

    I viewed the site as logged out user.

    I entered Santa Clara and it showed a route.

    Is the issue on a specific page? Can you tell us more so we can replicate the issue?

    May 31, 2018 at 7:41 pm #432995

    rigots
    Lifetime Member
    Post count: 275

    OK, I just logged out and everything worked fine.
    Then I log back in and all the listing detail pages have the same problem.

    So, the issue is only happening when you are logged in.

    Thanks,

    May 31, 2018 at 9:16 pm #433001

    Paolo
    Site Admin
    Post count: 31211

    Works fine for me both logged in and out. Try to clear your browser cache and refresh the page.

    Let us know,

    Thanks

    May 31, 2018 at 11:13 pm #433015

    rigots
    Lifetime Member
    Post count: 275

    What browser are you using? I am using chrome.
    I just cleared everything for all time, including data and cache, except passwords. The same problem continues.

    I used Firefox then logged in and there is no problem.

    I then used to other laptops which I have not used to view my geode directory website for a long time. One is running windows 7 and the other is running windows 10 and they both have the exact same problem with chrome when logged in.

    See attachment,
    Any thoughts?

    May 31, 2018 at 11:56 pm #433028

    Paolo
    Site Admin
    Post count: 31211

    I flagged it for the developers, they’ll let you know asap.

    June 1, 2018 at 6:54 am #433064

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 2, 2018 at 7:41 am #433198

    rigots
    Lifetime Member
    Post count: 275
    This reply has been marked as private.
    June 2, 2018 at 9:27 am #433207

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 2, 2018 at 3:53 pm #433238

    rigots
    Lifetime Member
    Post count: 275
    This reply has been marked as private.
    June 3, 2018 at 9:14 am #433360

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 3, 2018 at 4:21 pm #433408

    rigots
    Lifetime Member
    Post count: 275
    This reply has been marked as private.
    June 4, 2018 at 8:51 am #433509

    Kiran
    Moderator
    Post count: 7069

    Hi Rigots,

    I have updated some changes, and seems it working fine now.
    Please can you check & confirm from your side.

    Please clear your browser cache before checking.

    Let us know.

    Kiran

    June 4, 2018 at 3:15 pm #433609

    rigots
    Lifetime Member
    Post count: 275

    Great! it is working now. I did not even have to clear cache, but if I clear it, it also works.

    Thank you so much,
    By the way, I am just curious, was the problem on my word-press or geodirectory configurations or some CSS setting, or my bluehost server configuration or something else?

    Thanks.

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