Widget does not work

This topic contains 8 replies, has 3 voices, and was last updated by  edge 6 years, 7 months ago.

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  • July 24, 2018 at 12:17 pm #439541

    edge
    Buyer
    Post count: 191

    Dear support team, It seems that some wpgeodirectory-widgets do not work on Explorer nor on iPhone-browser but do work on Chrome. Do you know by chance the reason for that? Thank you!

    July 24, 2018 at 12:40 pm #439551

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we would be happy to take a look at that issue. Widgets should work in any modern browser.

    Are you saying there is an issue with paging? What is the issue, exactly?

    Please post your site URL and WP Admin credentials so we can take a look. Be sure to share the page URL where you see the issue, too.

    Thanks

    July 24, 2018 at 12:48 pm #439553

    edge
    Buyer
    Post count: 191
    This reply has been marked as private.
    July 24, 2018 at 12:49 pm #439554

    edge
    Buyer
    Post count: 191
    This reply has been marked as private.
    July 24, 2018 at 1:20 pm #439562

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the paging works for me in both places where I saw it.

    Perhaps your browser cache needs clearing?

    July 24, 2018 at 7:26 pm #439597

    edge
    Buyer
    Post count: 191

    Hi Alex, Thank you for your reply. Ok, the paging works on Firefox now. But sure it works on iPhone ios as well? Even after clearing the cache it’s not working on my iPhone nor on the one of my girlfriend. I am just talking about the forward arrows but not about clicking the next number for jumping to the next page. Clicking the numbers works but not clicking the forward arrows..

    July 24, 2018 at 7:31 pm #439598

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    July 25, 2018 at 7:38 am #439673

    Kor
    Moderator
    Post count: 16516

    Hi Gerald,

    Thanks for your reply. I’ve just inspected your Website and it looks like you’re still using an older version of the GD plugins. Kindly update it using the method here https://wpgeodirectory.com/docs/installing-addons/#updates and see if it fixes the issue you had there.

    July 25, 2018 at 4:34 pm #439732

    edge
    Buyer
    Post count: 191

    Hi Kor, Thank you very much! I will try this! Regards

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