Plugin update has ruined my website.

This topic contains 14 replies, has 4 voices, and was last updated by  James Dyble 6 years, 6 months ago.

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  • August 22, 2018 at 9:40 am #443465

    James Dyble
    Free User
    Post count: 135

    I updated the geo directory plugins now my website is broken. Keeps erroring.

    August 22, 2018 at 9:42 am #443468

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    August 22, 2018 at 12:49 pm #443509

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    August 22, 2018 at 1:35 pm #443524

    James Dyble
    Free User
    Post count: 135

    sure

    August 22, 2018 at 1:36 pm #443525

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    August 22, 2018 at 3:01 pm #443540

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like GeoDirectory has been removed.

    Please install and activate so we can look into the issue.

    August 22, 2018 at 4:41 pm #443567

    James Dyble
    Free User
    Post count: 135

    Not sure why it was taken off. But it is now back on after reinstalling. My site is now missing lots of the previous work I had done? Please take a look.

    August 22, 2018 at 4:47 pm #443568

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    August 22, 2018 at 5:21 pm #443575

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    a developer has been alerted and they’ll have a look at your website asap. The problem seem to be coming from the Invoincing plugin and the Yoast SEO plugin.

    They’ll let you know asap how to fix it.

    Thanks for your patience,

    August 22, 2018 at 5:25 pm #443576

    James Dyble
    Free User
    Post count: 135

    Thank you Paolo.

    August 23, 2018 at 5:26 am #443653

    Patrik
    Moderator
    Post count: 1971

    Hi James,

    The errors are due to the core GD plugin was not installed and active. I have reinstalled it and activated and it is working now. Please review it from your side and let us know if it is fixed or not.

    Regards,
    Patrik

    August 23, 2018 at 10:46 am #443683

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    August 23, 2018 at 1:27 pm #443710

    Patrik
    Moderator
    Post count: 1971

    Hi James,

    It seems the Yoast SEO plugin is throwing errors not our plugins. You can try deactivating Yoast SEO plugin and check if everything works fine or not. There is an update available for Yoast SEO plugin so I recommend you to update the plugin and then let me know if it fixes the issue or not.

    Regards,
    Patrik

    August 23, 2018 at 1:39 pm #443714

    James Dyble
    Free User
    Post count: 135

    Thank you, I have removed yoast and now seems to be working.

    August 23, 2018 at 1:39 pm #443715

    James Dyble
    Free User
    Post count: 135

    Thank you, I have removed yoast and now seems to be working.

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