Can't uninstall plugin – get error

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 7 years ago.

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  • September 12, 2018 at 2:41 pm #446289

    mapworkslearning
    Free User
    Post count: 14

    Hi,

    I am trying to uninstall the GeoDirectory plugins and get an error.
    Can you please help? Have been able to remove all of the GeoDirectory plugins with the exception of location manager.

    Happy to provide site credentials..just not sure if this will be visible to the public

    September 12, 2018 at 3:38 pm #446300

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your post. Looks like the error message points to the WordPress core files. Could you please share your WP admin access here using the private reply option below so that we could check on it?

    Thanks!

    September 12, 2018 at 3:56 pm #446301

    mapworkslearning
    Free User
    Post count: 14
    This reply has been marked as private.
    September 12, 2018 at 4:30 pm #446304

    Paolo
    Site Admin
    Post count: 31211

    I get insecure connection errors when I try to login into your website.

    Please make sure that 1st you deactivate and uninstall all add-ons and only after deactivate and uninstall the core plugin.

    If you already removed the core plugin, install it back, activate it, finish to remove the add-ons and only once all add-ons are gone, uninstall the core plugin.

    Let us know how it goes and if you want us to have a look, please fix the https problems 1st.

    Thanks

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