Listing is Linked from Profile but Not to Profile

This topic contains 6 replies, has 2 voices, and was last updated by  Jeff Adams 5 years, 7 months ago.

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  • #448537

    Jeff Adams
    Free User
    Post count: 1780

    I just noticed that an event isn’t linked to the users that created it: https://veganlinked.com/events/united-states/pennsylvania/york/harvest-vegfest-york/. But the event is linked from the users profile: https://veganlinked.com/profile/adriennewilliams/listings/events/

    I also noticed that this users’ profile had an issue with the bio not showing all of the text they actually put in the bio, it’s cutting it short for some reason. I inquired about this in UWP and they said tested it and didn’t have any issues: https://veganlinked.com/profile/patrikpetal/bio/
    Issue reported here: https://userswp.io/support/topic/bio-is-cut-short/#post-2980

    I removed the bio from the admin side and it’s still showing the cut version 🙁 I’m so terrified that this is yet another issue preventing me from moving forward 🙁

    #448564

    Jeff Adams
    Free User
    Post count: 1780

    I don’t know if this is related or not but I just noticed this listing is acting weird too:

    https://veganlinked.com/services/united-states/north-carolina/burnsville/leslie-pardue-grant-writing-research/

    The users’ profile shows a link to this listing but the listing still has a claim option and doesn’t link to the profile. The listing also shows said user as the author event.

    #448567

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #448568

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #448569

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #448650

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    have you checked the option:

    GeoDirectory – Listing Claims – Options – Show link to author page on listings?

    It looks like yes, because this other listing that is claimed has the link: https://veganlinked.com/services/united-states/north-carolina/shelby/neofilm/

    If the listing is not claimed, then the profile image is not linked.

    There is a separate option “Listing is claimed” in the backend editor. If the author has been set, they user may not have checked the option in the frontend form for “Business Owner” -> Yes

    #448716

    Jeff Adams
    Free User
    Post count: 1780

    Weird, I went to edit one the leslie listing from the front end and it didn’t have either option selected for claimed.

    I had that setting you referenced set to no, but it still showed for my listing that you referenced. That’s weird too.

    Anyways, thanks for your time. I think I have managed to fix this with your help. I was getting super worried there. I’m still worried though because now I have to wait and see what will happen with future users…

    Anyways, thanks again and have a great day!

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