Negative Longitude Causes Upload Error

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 6 years, 11 months ago.

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  • October 26, 2018 at 1:36 pm #451323

    Stuart Flatt
    Free User
    Post count: 2

    I am receiving the dreaded ‘could not be added due to blank/invalid address(city, region, country, latitude, longitude).’ error but only on some uploads. Looking through my data, the only difference between these two and other ones is that the Longitude is a negative value?

    I assume this shouldn’t make a difference but is there special formatting or anything I need to look out for?

    Thank you

    October 26, 2018 at 1:38 pm #451324

    Guust
    Moderator
    Post count: 29970

    Are you using LibreOffice?
    https://wpgeodirectory.com/docs/core-export/#important

    CSV files should only be edited with OpenOffice or LibreOffice Calc. This is because Microsoft Excel has auto-formatting built in which can not be disabled; we have seen many cases where this leads to broken phone numbers, addresses and 90% of the time wrong GPS information.

    Let us know

    October 26, 2018 at 2:19 pm #451335

    Stuart Flatt
    Free User
    Post count: 2

    Sorry, completely ignore me. Realised the two other ones were new cities and I hadn’t installed the multi-location plugin. Installed and that is working fine now.

    Only thing is, my category image is appearing as the map marker even though the the default one is selected in settings? https://www.mensgroomingreviews.com/barbers/manchester/mg-barbers-barber-shop/#post_map

    Thanks

    October 26, 2018 at 2:26 pm #451336

    Guust
    Moderator
    Post count: 29970

    It looks very much like you uploaded your category image as your map marker/icon.
    Make sure to add a small icon for each category, not a bigger image.

    October 26, 2018 at 2:44 pm #451339

    Stuart Flatt
    Free User
    Post count: 2

    Ah. I assumed that was just the featured image. Didn’t realise that set the map marker. Thanks

    October 26, 2018 at 11:15 pm #451421

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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