Can't Export to CSV

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 9 years, 4 months ago.

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  • #45209

    aboutaustralia
    Expired Member
    Post count: 2

    I have set up some custom post types and custom field and want to export to CSV so I have a template for importing records into this structure. However I get the following error when attempting to run the export tool.
    ‘Fail, something wrong to create csv file.’ no other information was provided can you assist? I am running the latest version of the software 1.4.9

    #45210

    Guust
    Moderator
    Post count: 29970

    That will require your URL and admin details please.
    You can post that in a private reply.

    #45292

    aboutaustralia
    Expired Member
    Post count: 2
    This reply has been marked as private.
    #45293

    Guust
    Moderator
    Post count: 29970

    And the URL is … [drumroll] … 🙂

    #45297

    aboutaustralia
    Expired Member
    Post count: 2

    doh! sorry
    australias.guide

    #45299

    Guust
    Moderator
    Post count: 29970

    Mmmm, not sure what is happening here. Server or multisite issue. I’ll get one of the others to look at this.
    Can you also post your FTP and database details please.

    #45511

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Is the plugin network activated or activated site by site?

    All GD plugins must be activated on each single websites. They won’t work correctly if network activated.

    We will also need network admin credentials if you want us to check.

    Let us know,

    Thx

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