listing owners not receiving enquirys

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 6 years, 7 months ago.

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  • #452631

    SHANE KEELEY
    Free User

    hoping some on can shed some light on this. im getting admin copys of the email but the owners are not. appreciate any help 🙂

    #452642

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    It sounds like emails are being sent, so that’s a good thing.

    Are you talking about ‘Send Enquiry’ email?

    There are a number of things you can do to improve the possibility that email will not be sent to the SPAM folder.

    1. Use a branded email address
    2. Use a third party mailer
    3. Setup SMTP email delivery

    Many of these are covered on this page:

    https://wpgeodirectory.com/docs-v2/integrations/email/

    You can also contact your host about their potentially blocking some email, and change the subject of the email to something more unique.

    Let us know how it goes

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