Cannot download add-ons after subscribing

This topic contains 1 reply, has 2 voices, and was last updated by Stiofan O’Connor 5 years, 5 months ago.

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November 26, 2018 at 3:35 am #455893

Jonathan Lee
Expired Member

Hello,

I’ve bought an active membership for access to all the addons, the license keys show up in my account, however I believe a previous uncompleted purchase is overriding my membership status.
When I click on the download link for this addon, it states that “You must have an active subscription to Advanced Search Add-on in order to download this file.” Could you remove the previous blocking transaction?

Best Regards

November 26, 2018 at 12:03 pm #455939

Stiofan O’Connor
Site Admin

Post count: 22956

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