(invoice ID #612398) : refund for wpgeodirectory

This topic contains 6 replies, has 4 voices, and was last updated by  Paolo 6 years, 9 months ago.

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  • #456643

    Admin Dieselship
    Free User
    Post count: 2

    I had purchased wpgeodirectory on November 30, 2017.
    The invoice ID was #484807.
    Unbeknown to me, my account was automatically billed $119.40 on November 30, 2018 for renewal of the subscription via invoice ID #612398.
    We are not using wpgeodirectory for any of our projects anymore because of the very limited functionality it offers with respect to custom fields. We have switched over to another product that has more flexibility with custom fields. We had almost forgotten we had a subscription and only after our account was billed again did we come to know about it.

    We have cancelled our subscription from paypal but no refund has been issued yet.

    I, therefore, request you to initiate a refund for the billing (invoice ID #612398) that was done without our knowledge.

    Thanks and regards.

    #456644

    Guust
    Moderator
    Post count: 29970

    I alerted Stiofan who looks after the accounts.

    #456664

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #456679

    Admin Dieselship
    Free User
    Post count: 2
    This reply has been marked as private.
    #456689

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #456697

    Admin Dieselship
    Free User
    Post count: 2
    This reply has been marked as private.
    #456713

    Paolo
    Site Admin
    Post count: 31211

    Hi again,

    refund processed.

    Thanks

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