V2 Directions Inaccurate (pulling wrong addresses)

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • #458582

    Gene Altman
    Expired Member
    Post count: 19

    I’ve set up 2 test listings. When I enter in an address the Google Map API appears to work properly and pull up examples with the address, city, state, etc.

    The listing backend allows me to set location on the map and that appears to work.

    On the front end when going to a listing / details page, if I click on the driving direction it always uses the wrong address. It never uses the listing address, it randomly changes the listing address to something slightly different.

    Example: I set a listing as 1731 Howe Ave – while this shows properly on the front and backend of the listing when you click on get directions, it will give directions to 1741 instead of 1731.

    I tried a couple different addresses on 2 different listings and it always changes the drive to address to something slightly different than the actual listing address.

    Another example, pulled up a business address 2795 E Bidwell St. While everything looks great, then click on directions it gives directions to 2799 E Bidwell St. Any ideas?

    #458609

    Alex Rollin
    Moderator
    Post count: 27815

    Driving directions uses the lat long, and then looks up the nearest address. This is done in this way because sometimes the address is totally incorrect and not at all useful, whereas the lat lon is accurate and the user is asking for directions to the map location, not the (potentially fictitious) address.

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount