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This topic contains 13 replies, has 6 voices, and was last updated by  Paolo 5 years, 10 months ago.

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  • Author
    Posts
  • December 17, 2018 at 1:57 am #458895

    Isabella Bonfitto
    Expired Member
    Post count: 32

    Hi,

    I bought the 1 year membership on this black friday and I noticed that the membership period was not renewed

    Can you help me ?

    Thank you

    December 17, 2018 at 2:45 am #458901

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for post. We’ll check on this and will come back to asap!

    Thanks

    December 17, 2018 at 2:59 am #458902

    Guust
    Moderator
    Post count: 29970

    The black Friday sale did not apply to renewals so I am guessing you bought a new membership.

    December 17, 2018 at 3:57 am #458905

    Isabella Bonfitto
    Expired Member
    Post count: 32
    This reply has been marked as private.
    December 17, 2018 at 4:25 am #458910

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the new date will appear after the current subscription expire. (Dec 23rd)

    Your website won’t be affected, however you will need to change the license keys to keep getting automatic updates.

    Thanks

    December 20, 2018 at 7:31 pm #459514

    Isabella Bonfitto
    Expired Member
    Post count: 32

    Hi,

    Ok, but I didn’t understand where I put the new license keys, can you help me?

    Thanks

    December 20, 2018 at 7:40 pm #459515

    Paolo
    Site Admin
    Post count: 31206

    Do you have Wp Easy Update installed?

    Please see: https://wpgeodirectory.com/wp-easy-updates/

    December 31, 2018 at 6:42 pm #460863

    Gary Jones
    Free User
    Post count: 114

    I bought the whole shebang last year at this time. I just got an email offering a 35% discount. Can I use this to renew?

    December 31, 2018 at 6:46 pm #460864

    Paolo
    Site Admin
    Post count: 31206

    Being expired, yes you can!

    Thanks

    December 31, 2018 at 8:26 pm #460880

    Gary Jones
    Free User
    Post count: 114

    Thank you. Can you tell me how to do that please?

    December 31, 2018 at 9:10 pm #460883

    Paolo
    Site Admin
    Post count: 31206

    You can use this link: https://wpgeodirectory.com/checkout/?edd_license_key=411531f0bda6d5073fd15db801f38554&download_id=66235

    After that add the discount code at check out where requested.

    Let us know how it goes.

    Thanks

    December 31, 2018 at 10:22 pm #460888

    Gary Jones
    Free User
    Post count: 114

    Thanks. Somewhere I got the idea it was $114 less the thirty-five percent discount. No way I can afford $199. Have to live without support I guess.

    January 12, 2019 at 7:39 pm #462955

    Dan
    Expired Member
    Post count: 1

    How often are these 30-40% discounts offered?

    January 12, 2019 at 9:37 pm #462964

    Paolo
    Site Admin
    Post count: 31206

    Black friday (november) and end of year (week after xmas).

    Sometimes we run other promo, but with lower discounts.

    Thanks

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