40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Blank page when create a new place

This topic contains 5 replies, has 3 voices, and was last updated by  Kor 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • January 2, 2019 at 9:38 pm #461167

    Pedro Ortega
    Buyer
    Post count: 33

    Dear friends,

    When I try to create a new place, the backend appears as a blank page.
    I tried disconnecting pluggins and it doesn’t work.
    What could I do?

    Thanks in advance

    Pedro

    January 3, 2019 at 1:39 am #461207

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we can take a look at that and find a solution.

    Please share your site login URL and WP Admin credentials so we can take a look at your settings.

    January 3, 2019 at 6:08 am #461251

    Pedro Ortega
    Buyer
    Post count: 33
    This reply has been marked as private.
    January 3, 2019 at 7:21 am #461257

    Kor
    Moderator
    Post count: 16516

    Hi Pedro,

    Thanks for your reply. I’ve just inspected your Website and I’m able to see the issue you had there. To fix this, I’ve deactivated the “GeoDirectory Rest API”. Could you check and see?

    Thanks!

    January 3, 2019 at 8:09 am #461262

    Pedro Ortega
    Buyer
    Post count: 33

    Hi Kor!

    Thanks, now it works.
    A great support.

    Kind regards,

    Pedro

    January 3, 2019 at 12:16 pm #461293

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount