V2 500 error?

This topic contains 2 replies, has 3 voices, and was last updated by  Guust 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #464335

    Sam
    Expired Member
    Post count: 1

    I’m running V2 with Supreme Directory
    I have V2 running on 2 sites hosted with 2 different providers.
    Now I’m unable to access cpanel for either site. Keep getting 500 error.
    My other WP sites are working fine.
    Anyone else have this issue? Solution?

    #464342

    Alex Rollin
    Moderator
    Post count: 27815

    Please post V2 issues to the appropriate sub-forum.

    That is a new issue. I cannot think of why your WP site would block your CPanel.

    Did you contact your host already?

    500 errors can be caused by broken or missing files. Sometimes when a plugin is loaded it is not unzipped all the way, for example, and the missing files cause the 500.

    To Fix it:

    You can turn on WP debugging to find which plugins is causing the error, then replace that plugins folder by FTP.

    Let us know how it goes

    #464343

    Guust
    Moderator
    Post count: 29970

    500 is a server error so I suggest to ask your host why that is happening.
    Thanks

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount