GD Import & Export CSV Funktion does not work properly – array error

This topic contains 5 replies, has 3 voices, and was last updated by  wci 6 years, 1 month ago.

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  • #465590

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    I have just exported my listing file, some data had to be corrected (i.e. listing expiry, phone no,etc.) and tried to re-import. But it stuck as getting an “Array( [error] => Sorr” displayed instead of proceeding with the import of data.

    Screenshot > https://www.screencast.com/t/LnOSQpfRv

    Find here my exported-file and here my corrected import-file

    Best, Alex

    P.S. I have used the instruction from you > https://wpgeodirectory.com/docs/core-export/ AND even if I use the same exported unchanged file, the import process is still not working with same error

    #465606

    Guust
    Moderator
    Post count: 29970

    Hi Alex
    Make sure your WordPress version is the latest version.
    Kindly refer to this post https://wpgeodirectory.com/support/topic/this-type-of-file-is-not-allowed-for-security-reasons/#post-463846 as it covers this topic.

    #465631

    wci
    Expired Member
    Post count: 1035

    Hi Alex,

    according to you tip from this post https://wpgeodirectory.com/support/topic/this-type-of-file-is-not-allowed-for-security-reasons/#post-463846

    – My wordpress version is 5.0.3 > but still not working
    – installed the plugin for a workaround https://wordpress.org/plugins/disable-real-mime-check/
    > now it’s working with this plugin (will deactivte after import process)

    Thanks & Best, Alex

    #465660

    wci
    Expired Member
    Post count: 1035

    Hi again,

    unfortunately, I’m getting again the array error displayed even afer using your suggestions above stated. Screenshot > https://www.screencast.com/t/DEP9WGPV

    Here is my file exported to be re-imported

    I’ve increased the max file upload size to 10MB within GD > General Settings
    And checked my upload_max_filesize 64M within server setup.
    But still getting this error
    Array( [error] => The uploaded file exceeds the upload_max_filesize directive in php.ini.)x

    For Solvings: The problem hereby is, that from weekdays on Mo-Sa we are adding new listings each day. So if you act today for helping to get it to run not problem. If you check and try to re-import this file from tomorrow onwards Mo-Sa then we have a problem as new listings then would be lost. AND I have listings where the exiry date is almost gone and after a few day they will be gone. So it is urgent to get this to run.

    Please advise how to proceed.

    Best, Alex

    #465674

    Alex Rollin
    Moderator
    Post count: 27815

    Please post WP Admin and FTP so we can debug the issue with file size.

    For the CSV issues, make sure you have a fix in place. That is a WP issue, not a GD issue. See https://core.trac.wordpress.org/ticket/45615 We have seen success with this patch https://core.trac.wordpress.org/attachment/ticket/45615/45615-2.diff

    #465676

    wci
    Expired Member
    Post count: 1035

    Hi Alex,

    hm – thats too technical for me.

    I am still in process as it seems to work after I increased upload_max_filesize 64M within server to upload_max_filesize 128M and setup within gd > general 20M. Then I started the server new but still the process is taking very long for those imports (4457 or 6723 listing items)

    Cross fingers that it will work within next few ours.

    Best, Alex

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