Not able to select 'Parent category'

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • January 31, 2019 at 5:45 pm #466470

    Marc Hindley
    Expired Member
    Post count: 15

    In the Popular Post Category widget, when I select parent categories, it still shows all categories

    January 31, 2019 at 6:31 pm #466483

    Kor
    Moderator
    Post count: 16516

    Hi Marc,

    Please share the URL of the site in question and also WP temp admin access to your site. You can post the details here using the private reply option below.

    January 31, 2019 at 6:56 pm #466487

    Marc Hindley
    Expired Member
    Post count: 15
    This reply has been marked as private.
    January 31, 2019 at 8:25 pm #466501

    Kor
    Moderator
    Post count: 16516

    Hi Marc,

    Kindly refer to the reply here https://wpgeodirectory.com/support/topic/no-results-found-2/#post-466500

    Thanks!

    January 31, 2019 at 8:50 pm #466507

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    thanks for writing in about your issue.

    Please sign in with the account you used to purchase the premium addons in use on your site.

    https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    This is the second time you have asked for support when using premium plugins. Please purchase a license.

    February 16, 2019 at 12:45 am #469329

    Marc Hindley
    Expired Member
    Post count: 15
    This reply has been marked as private.
    February 16, 2019 at 4:00 pm #469412

    Alex Rollin
    Moderator
    Post count: 27815

    I check the first 5, all parents.
    Is there one that shouldn’t be there?

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