Shared place picture issue

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Tagged: facebook, gd place, Image

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February 15, 2019 at 4:56 am #469090

Raoel Karjonadi
Free User

Post count: 39

Everytime I share a place on facebook it comes with the Websites logo instead of a picture of the place this isn’t the case at other sites. Can that be fixed?

February 15, 2019 at 8:41 am #469108

Kor
Moderator

Post count: 16516

Hi Raoel,

Thanks for your post. Yes, that’s how it is supposed to work and here is an example from our demo site https://wpgeo.directory/supreme-directory/places/united-states/new-york/new-york/attractions/dumbo-moving-and-storage-nyc/

If it doesn’t work on your end, could you possibly share your WP admin access here in private reply?

Thanks!

February 16, 2019 at 1:34 am #469340

Raoel Karjonadi
Free User

Post count: 39

This reply has been marked as private.

February 16, 2019 at 4:12 pm #469414

Alex Rollin
Moderator

Post count: 27815

When I share I see it showing the site logo.
If you want to change that you should talk to the theme author.

February 16, 2019 at 5:11 pm #469426

Raoel Karjonadi
Free User

Post count: 39

Alex,
I already did, The theme author said it is not from their side but from Geodirectory plugin. When i share a blog post from my website, it shows the blog image not my website logo. Thanks.

February 16, 2019 at 9:21 pm #469444

Alex Rollin
Moderator

Post count: 27815

We have created a task to look at this for future versions of GeoDirectory, if this is something we can adjust.

February 16, 2019 at 9:22 pm #469445

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

February 17, 2019 at 2:08 am #469465

Raoel Karjonadi
Free User

Post count: 39

The link shows issue for data not found when sharing to facebook

February 17, 2019 at 2:22 am #469466

Raoel Karjonadi
Free User

Post count: 39

Alex, Any suggestions on what might be the issue? i have check other site using geodir and they don’t seem to have this issue, can you please take a look at the website and see if there is any setting error. because this feature is very important for my website.

Kor was about to check my website, but i haven’t heard from him.

Thanks.

February 18, 2019 at 5:47 am #469635

Kor
Moderator

Post count: 16516

Hi Raoel,

Thanks for your reply. Could you please grant me the permission to switch themes or plugins on your Website in order for me to troubleshoot this?

Thanks!
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