Listings / Places not showing up on front end & search not working

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Tagged: broken

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February 26, 2019 at 10:36 pm #471340

Aston Davies
Full Member

Post count: 11

We just started using this plugin and purchased the full license with all addons.

Please tell me why the 2 test places we’ve created and published are not accessible from the front end. For instance, we created https://floralgreensfarmersofflorida.com/places/blalock-foliage/ as a test “Place” based in Apopka, Florida. The correct address etc was added along with their logo. It looks great if you take a look here on our search page.

Try clicking on the place link in the search page, or using the search function to find a “place” near Apopka Florida. And you either get a 404 error or a blank page.

https://floralgreensfarmersofflorida.com/search/

Getting a bit frustrated as I’ve tried to fix this for over an hour. Not the easiest initial setup.

I have cleared cache etc btw.

February 26, 2019 at 10:42 pm #471341

Alex Rollin
Moderator

Post count: 27815

Please do try our getting started docs, linked from the setup wizard:
https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

Sounds like you might need to resave permalinks:
https://wpgeodirectory.com/docs-v2/geodirectory/settings/permalinks/#404

If that isn’t the issue we would be happy to take a look. You can make a private reply and include WP Admin login credentials.

Thanks

February 26, 2019 at 11:04 pm #471346

Aston Davies
Full Member

Post count: 11

The permalink fix worked and now 404 errors aren’t an issue.

The search is still not working at all. I went through the wizard but nothing seems to fix the search issue.

February 26, 2019 at 11:09 pm #471347

Alex Rollin
Moderator

Post count: 27815

If that isn’t the issue we would be happy to take a look. You can make a private reply and include WP Admin login credentials.

February 26, 2019 at 11:35 pm #471350

Aston Davies
Full Member

Post count: 11

This reply has been marked as private.

February 27, 2019 at 7:53 am #471372

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

March 4, 2019 at 10:31 am #472300

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

March 4, 2019 at 2:52 pm #472346

Aston Davies
Full Member

Post count: 11

I can’t believe this is how hard it is to get your plugin working… Never before have I had to patch from Github in the first week of purchasing a premium priced plugin. Also, why couldn’t you test this solution while you were logged in as admin? This has been very time-consuming.

March 4, 2019 at 3:18 pm #472353

Aston Davies
Full Member

Post count: 11

This reply has been marked as private.

March 6, 2019 at 8:44 am #472864

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

March 6, 2019 at 2:38 pm #472958

Aston Davies
Full Member

Post count: 11

The new version fixed a lot of issues. I went and bought Genesis framework thinking that’s the only way for me to use GD. Now it works great with my prefered theme, Astra… school fees I guess.

You guys should consider sharing a job board with users so we can see future release timelines and avoid this sort of thing.

March 7, 2019 at 10:10 am #473307

Kiran
Moderator

Post count: 7069

This reply has been marked as private.
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