Compatibility

This topic contains 20 replies, has 3 voices, and was last updated by  Paolo 9 years, 10 months ago.

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  • #47261

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    I have created a field for upload files in a place. But it doesn’t work, it doesn’t appear the new windows for select a file to upload. Only it works fine in Internet Explorer and it doesn’t work in Safari, Google Chrome, Firefox…. Are they compatible?

    #47312

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m surprised it works on Internet Expolorer and not on the others. Normally is the other way around. 🙂

    That could be a Javascript conflict (possibly caused by another plugin) and to tell you more we should see your wesite.

    If you provide a url and admin credentials in a private reply we will have a look.

    Thanks

    #47338

    Vicente Albero
    Buyer
    Post count: 51
    This reply has been marked as private.
    #47403

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    Have you try the access??

    Regards
    Vicente Albero

    #47438

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve just tested on both firefox and chrome and it worked fine on both. Make sure you don’t have any popup blocker and try also clearing your browsers cache.

    Let us know,

    Thanks

    #47524

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    Still not working.
    I have installed Windows 8 with the latest versions of Google Chrome and Firefox.
    I removed the popup blocker and clean cache, but still not working.

    I have other pc with Windows 7 and it Works in Firefox but not working in Google Chrome.

    Regards
    Vicente

    #47556

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I just double checked and sometimes a script of your theme throws an error:

    
    
    
    TypeError: $(...).flexslider is not a function
    http://www.uplannet.com/wp-content/themes/gone/js/jquery.scripts.js?ver=20130501
    Line 88

    I’ll ask to Stiofan if he can see any way to debug it.

    Thanks for your patience,

    #47624

    Vicente Albero
    Buyer
    Post count: 51

    Ok, I await your response

    Regards
    Vicente

    #47634

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, Please check now.

    Stiofan

    #47938

    Vicente Albero
    Buyer
    Post count: 51
    This reply has been marked as private.
    #47960

    Vicente Albero
    Buyer
    Post count: 51

    Sorry, but the windows is open, but when I select the file, it doesn’t attached at the place

    #47994

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    could you provide a link of a listing where you uploaded a file please?

    I don’t have any short video to upload on this computer…

    Thanks

    #47997

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #47998

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    That is the link
    [video src="http://www.uplannet.com/wp-content/uploads/2015/07/131_geodir_Video__Bajo_Benidorm.mp4" /]

    But you has tried ro create a place….

    Regards
    Vicente

    #48003

    Vicente Albero
    Buyer
    Post count: 51

    For me, doesn’t work.
    I can see how tthe file is uploading but when it finishes, the file isn’t, it hasn’t attached.

    I have 25MB for upload max limit file and my files have 15MB.

    Not working in IE, Chrome, Firefox, anyone.

    Regards
    Vicente

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