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Accurate review stars not displaying on category listing pages

This topic contains 4 replies, has 3 voices, and was last updated by  Gene Altman 5 years, 8 months ago.

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  • March 21, 2019 at 7:15 pm #475769

    Gene Altman
    Expired Member
    Post count: 19

    In this example, you can see the stars/review rating are not displaying correctly (just blank). If you go to the listing, you’ll see the listing actually has a 5-star review which works fine on the listing page.

    https://practitioners.holistic.vip/specialist/type/ayurveda-1/

    March 21, 2019 at 7:45 pm #475773

    Kor
    Moderator
    Post count: 16516

    Hi Gene Altman,

    Thanks for your post. Please share your Website WP admin access here in private reply and we’ll check on it.

    Thanks!

    March 21, 2019 at 8:01 pm #475784

    Gene Altman
    Expired Member
    Post count: 19
    This reply has been marked as private.
    March 21, 2019 at 8:23 pm #475790

    Alex Rollin
    Moderator
    Post count: 27815

    I was unable to login with those credentials.
    Try unapproving and reapproving the review to see if the star rating changes.
    If that doesn’t work, try disabling or clearing cache.

    Once you test those items, if there is still an issue, please validate the credentials and repost

    March 21, 2019 at 9:01 pm #475801

    Gene Altman
    Expired Member
    Post count: 19
    This reply has been marked as private.
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