Shortcode 'gd_categories' not displaying

This topic contains 8 replies, has 3 voices, and was last updated by  Kiran 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 28, 2019 at 12:36 am #476797

    lorenza coelho
    Free User
    Post count: 9

    Hello,

    The shortcode suddenly stopped working. It was displaying just fine last week.

    Here is the code:

    [gd_categories title_tag="h2" post_type="gd_gd_lojas_emporios" hide_empty="1" hide_count="1" sort_by="az" max_level="1" max_count="all" max_count_child="all" no_cpt_filter="1"]

    On this page: https://portaldoqueijo.com.br/rota-do-queijo/lojas-e-emporios/

    March 28, 2019 at 12:36 am #476798

    lorenza coelho
    Free User
    Post count: 9
    This reply has been marked as private.
    March 28, 2019 at 12:42 am #476799

    lorenza coelho
    Free User
    Post count: 9

    The weird thing is that the gd_search shortcode is working on this page: https://portaldoqueijo.com.br/rota-do-queijo/produtores/

    March 28, 2019 at 2:53 pm #476907

    Alex Rollin
    Moderator
    Post count: 27815

    Your cpt is called gd_gd_lojas_emporios ?
    I cannot login with those credentials.

    March 28, 2019 at 10:20 pm #477008

    lorenza coelho
    Free User
    Post count: 9
    This reply has been marked as private.
    March 28, 2019 at 10:50 pm #477023

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 29, 2019 at 8:34 pm #477158

    lorenza coelho
    Free User
    Post count: 9
    This reply has been marked as private.
    April 4, 2019 at 9:38 pm #478407

    lorenza coelho
    Free User
    Post count: 9

    Any updates?

    April 5, 2019 at 1:01 pm #478563

    Kiran
    Moderator
    Post count: 7069

    Hello Lorenza,

    You have selected max_level=”1″ & hide_empty=”1″. You have both parent categories are empty(no listing). To display child category, parent category must requires to have any listing assigned.

    Let us know.

    FYI: On you site pages there is javascript error: 

    SyntaxError: missing ) after argument list

    . Please fix this to prevent JavaScript related issues on site.

    Regards,
    Kiran

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount