V2 Edit/Add Listing Page

This topic contains 9 replies, has 2 voices, and was last updated by  Jeff Adams 6 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #479735

    Jeff Adams
    Free User
    Post count: 1780

    When I go to edit or add listing the map isn’t showing.

    Also, when I go to edit a listing the images aren’t showing for that listing.

    Can you please help me fix this?

    #479738

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #479827

    Alex Rollin
    Moderator
    Post count: 27815

    Taking a look at this now, and will write back with an update.
    If you could please provide complete info with every ticket it would be greatly appreciated. Including a full login URL is a cool thing to do.

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password: “

    #479835

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    The map issue was due to a JS version check, and it should not cause a problem again.

    The image field was not set for any price packages, so, adjust those settings for each CPT.

    #479878

    Jeff Adams
    Free User
    Post count: 1780

    awesome, thanks for fixing the map! I’ll try to do better with credentials and login url.

    I added the packages as you suggested to each CPT and then I realized when I click on edit none of the information is in the edit form. The entire edit form is blank when I go to edit a listing with practically everything in it. At least it does this for my featured listing that I am owner of https://veganlinked.com/services/united-states/north-carolina/shelby/neofilm/

    It does not seem to do this for this listing but what’s weird about this listing is the “claim” button is there and the owner created and is paying for this listing:
    https://veganlinked.com/services/united-states/north-carolina/asheville/professional-business-technology-and-web-copywriting/

    https://veganlinked.com/wp-admin/

    #479892

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #479946

    Alex Rollin
    Moderator
    Post count: 27815

    The claim button will only show on listings that don’t have the claim button checked.
    I do not see blank forms. I don’t know what you mean with that but send a screenshot if it happens again and we will check it out.

    #479974

    Jeff Adams
    Free User
    Post count: 1780

    I just went ahead and checked claimed. I don’t know why it was unchecked. I’m pretty sure it wasn’t like this before the conversion. We’ll see if it happens again or not. If not maybe it was just a random thing…

    #479976

    Jeff Adams
    Free User
    Post count: 1780

    As for the blank form, did you go to the listing I was telling you about and select edit from the front end? Do I really need to show you a screen shot for that? Or can you just sign in and then go to that listing via the front end/link and edit it? If you see a screen shot you’re going to do that anyways, right?

    Here’s the link again: https://veganlinked.com/services/united-states/north-carolina/shelby/neofilm/

    After you sign in you go to that listing via the front end and edit it and you’ll see the form is blank.

    This is not the case with the other listing (the one that magically needed to be claimed). I tested a few more and they’re fine it seems too. Thus far it just seems that one listing is disconnected from the edit page or something.

    #479977

    Jeff Adams
    Free User
    Post count: 1780

    Oh, wow, I fixed it, never mind now. Apparently there was somehow a pending change (that blue bar across the top that says “Hey, we found some unsaved changes from earlier and are showing them below. If you would prefer to start again then please click here to remove this revision.”) that needed to be dealt with for me to not see the anything. When I removed the revision (that I’m unaware of ever happening) suddenly all my information was appeared. Crazy…

Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount