GeoDirectory Not Functional After Update

This topic contains 3 replies, has 3 voices, and was last updated by  Alex Rollin 6 years ago.

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  • May 6, 2019 at 6:24 pm #484744

    Danielle Charbonneau
    Expired Member
    Post count: 12

    Hi. We updated our PHP and updated our GeoDirectory plugin. Now it is not functional. The 400 places in the directory are still accessible, but not showing up on any of the pages. We need help. Can you please tell me if there is tech support available to go into the backend of our site and fix it? Thanks!

    May 6, 2019 at 6:31 pm #484745

    Kor
    Moderator
    Post count: 16516

    Hi Danielle,

    Thanks for your post. Kindly share your Website WP admin access here in private reply and we’ll check what’s going.

    May 6, 2019 at 7:01 pm #484759

    Danielle Charbonneau
    Expired Member
    Post count: 12
    This reply has been marked as private.
    May 6, 2019 at 8:03 pm #484787

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The problem is that the addons have been upgraded to our latest release, but not the core plugin. However, this is a major release and you should at least read a doc about it before you go ahead.

    If you do not have time to Upgrade to V2 now, then roll back all versions of the addons to the 1+ version. You can find them in your account on this site. https://wpgeodirectory.com/your-account/

    If you have time to complete the upgrade, the instructions are here: https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    If you need hands on help with it, you can find our consultants directory here: https://geodirectoryexperts.com/

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