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[dev1] Unable to update the gd addons from GDv1 to GDv2

This topic contains 16 replies, has 3 voices, and was last updated by  Paolo 5 years, 6 months ago.

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  • May 13, 2019 at 5:40 am #486070

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    I am unable to do the update of GD addon plugins on my testing site from GDv1 to GDv2. While clicking those are not updating

    Screenshot : https://www.screencast.com/t/zRBL1SMoj6

    Please help to solve this issue.

    Best, Alex

    May 13, 2019 at 5:42 am #486071

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    May 13, 2019 at 6:11 pm #486192

    Paolo
    Site Admin
    Post count: 31206

    Make sure licenses are active for the dev1 subsite.

    Let us know.

    Thanks

    May 14, 2019 at 6:28 pm #486463

    wci
    Expired Member
    Post count: 1035

    Dear Paolo,

    License Key should be ok as those are green marked according to the screenshot > https://www.screencast.com/t/YwtWDuFmw3

    As well the license has already been auto renewed at 1.May so it should be working fine too. Please check the installed plugins

    Do you have any other suggestions why this may is not possible to proceed with the upgrade at this testing site?

    Best, Alex

    May 15, 2019 at 4:45 pm #486704

    Paolo
    Site Admin
    Post count: 31206

    If you moved the site, green marked isn’t the right indicator. Please try to deactivate them and re-activate them again.
    If you have already upgraded to V2 go to extension page > license and add only the membership license. That will activate them all.
    Let us know how it goes.
    Thanks

    May 17, 2019 at 5:49 am #487020

    wci
    Expired Member
    Post count: 1035

    Dear Paolo,

    I’ve de-/re-activated license and even add the domain to activate the license for the sub-domain, but still I am unable to do the updates of the addons to GDv2

    Screenshot > https://www.screencast.com/t/yvOtNrP8L

    Please help to solve this upgrade problem.

    Best, Alex

    P.S. Other non GD plugins are able to be updated.

    May 18, 2019 at 10:22 am #487245

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Alex,

    It looks like you got this working?

    Stiofan

    May 19, 2019 at 9:48 am #487400

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan,

    NO sorry, it’s NOT working! While clicking on update the page is only refreshing without any updates made.

    Screenshot > https://www.screencast.com/t/Wuwcg2JdC
    Backend Link Url

    Please help to find out why?

    Best, Alex

    May 20, 2019 at 5:57 pm #487623

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Those buttons are just shortcuts to the normal updates, my guess is something is clearing the update cache too early, try the updates from the normal WP updates screens.

    Stiofan

    May 21, 2019 at 4:41 am #487683

    wci
    Expired Member
    Post count: 1035

    Dear Stiofan,

    I found out that some plugins have not been activated, while trying to activate those i am getting this error:

    Fatal error: Uncaught Error: Call to undefined function geodir_register_taxonomies() in /home/worldcheckin/public_html/wci.dev_1/wp-content/plugins/geodir_event_manager/gdevents-admin/admin_install.php:208 Stack trace: #0 /home/worldcheckin/public_html/wci.dev_1/wp-content/plugins/geodir_event_manager/gdevents-admin/admin_install.php(58): geodir_event_post_type() #1 /home/worldcheckin/public_html/wci.dev_1/wp-content/plugins/geodir_event_manager/gdevents-admin/admin_install.php(41): gdevents_install() #2 /home/worldcheckin/public_html/wci.dev_1/wp-includes/class-wp-hook.php(286): geodir_events_activation(”) #3 /home/worldcheckin/public_html/wci.dev_1/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/worldcheckin/public_html/wci.dev_1/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/worldcheckin/public_html/wci.dev_1/wp-admin/plugins.php(174): do_action(‘activate_geodir…’) #6 {main} thrown in /home/worldcheckin/public_html/wci.dev_1/wp-content/plugins/geodir_event_manager/gdevents-admin/admin_install.php on line 208

    Please go ahead and help to solve this issue.

    Best, Alex

    May 21, 2019 at 4:47 am #487684

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    May 23, 2019 at 8:11 pm #488463

    wci
    Expired Member
    Post count: 1035

    Hi GD Support,

    any news so far, why the update will not work?

    Best, Alex

    May 24, 2019 at 3:39 pm #488665

    Paolo
    Site Admin
    Post count: 31206

    Password provided for wp-admin not working, please correct and we will check. My guess is that it wasn’t updated correctly.

    If I were you, I would download all V2 add-ons that you need, extract them on your desktop and upload them via FTP.

    That way you can’t have problems.

    Let us know.

    Thanks

    May 25, 2019 at 7:19 am #488823

    wci
    Expired Member
    Post count: 1035

    Hi Paolo,

    I’ve updated now the PW to access to the admin area.
    The reason why I need you to solve this upgrade problem is, that our dev will be in need to check the process while updating to get to know and proceed with planned development to upgrade GTVouchers.

    If you may deliver a planned release date of your own voucher to create addon that would be perfect too.

    Meanwhile, I need to be able to proceed with our adjustments to be able to upgrade core GDv1 to GDv2 within dev1.

    Now I am looking forward to your results to enable that.

    Best Alex

    May 25, 2019 at 3:40 pm #488901

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
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