Fatal error: Uncaught Error:

This topic contains 8 replies, has 3 voices, and was last updated by  Kor 5 years, 9 months ago.

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  • May 28, 2019 at 3:45 pm #489515

    mordechai hommel
    Expired Member
    Post count: 7

    I get this error on my website I have backed up the website to when it is working and also checked if I might have any plugins that automatically update my website and can’t find anything
    Please help

    Fatal error: Uncaught Error: Call to undefined function geodir_map_name() in /home/koshera6/public_html/wp-content/plugins/geodir_marker_cluster/geodir_marker_cluster.php:170 Stack trace: #0 /home/koshera6/public_html/wp-includes/class-wp-hook.php(286): gdcluster_templates_scripts(”) #1 /home/koshera6/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/koshera6/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/koshera6/public_html/wp-includes/script-loader.php(2537): do_action(‘wp_enqueue_scri…’) #4 /home/koshera6/public_html/wp-includes/class-wp-hook.php(286): wp_enqueue_scripts(”) #5 /home/koshera6/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/koshera6/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #7 /home/koshera6/public_html/wp-includes/general-template.php(2745): do_action(‘wp_head’) #8 /home/koshera6/public_html/wp-content/themes/directory-starter/header.php(9): wp_head() #9 /hom in /home/koshera6/public_html/wp-content/plugins/geodir_marker_cluster/geodir_marker_cluster.php on line 170

    May 28, 2019 at 4:11 pm #489527

    Alex Rollin
    Moderator
    Post count: 27815

    Sorry to hear that, but to receive support you will need to renew your membership
    https://wpgeodirectory.com/support-policy/

    It looks like the error is with the marker cluster addon. Try renaming the folder or disabling the addon.

    May 29, 2019 at 3:41 pm #489792

    mordechai hommel
    Expired Member
    Post count: 7

    can you not help me out as it has only gone wrong since you have bought out the new version of Geodirectorty and i was happy with the old version.

    May 29, 2019 at 5:08 pm #489815

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your reply. Did you make a back up as suggested before the conversion? If you’ve done that, you can restore to GDv1. If you need us to check out your GDv2 setup, please renew your support status.

    May 30, 2019 at 9:01 am #489953

    mordechai hommel
    Expired Member
    Post count: 7

    i am on GDv1 but since GDv2 came out it keeps on crashing

    May 30, 2019 at 9:04 am #489954

    mordechai hommel
    Expired Member
    Post count: 7

    and i keep on doing the back up and the website crashes after a few days with the same error showing

    May 30, 2019 at 9:26 am #489957

    Kor
    Moderator
    Post count: 16516

    Hi mordechai,

    Thanks for your reply. If you’re using GDv1, please do not update to GDv2 without a membership. You’ll need a membership https://wpgeodirectory.com/downloads/membership/ to update all addons to v2 and the conversion.

    May 30, 2019 at 10:13 am #489967

    mordechai hommel
    Expired Member
    Post count: 7

    i have not updated it for some reason it crashes on GDv1

    May 31, 2019 at 2:27 pm #490183

    Kor
    Moderator
    Post count: 16516

    Hi mordechai,

    Thanks for your reply. If that’s the case, you’ll need to renew your membership and share your Website WP admin access here and we’ll troubleshoot this further for you.

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