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Map Errors

This topic contains 32 replies, has 4 voices, and was last updated by  Kiran 4 years, 10 months ago.

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  • June 6, 2019 at 3:20 pm #491273

    Arianna Russell
    Expired Member
    Post count: 46

    I am having trouble with my gd-search page. I have set it up so users can click on the places categories to search, when I do it will show the list of the locations on the left but only three of those show on the map.
    When a user clicks on a category, the url changes from https://www.antiquingwego.com/gd_search/
    to
    https://www.antiquingwego.com/places/category/antique-shop/places
    Then when a user clicks a different category it changes back to
    https://www.antiquingwego.com/gd_search/ this is where the error of only a few shops showing on the map occurs.

    June 7, 2019 at 2:39 am #491398

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The GD Categories items link to archive pages, like the second link you posted.

    Can you link to the URL of the page where you see the error?

    June 7, 2019 at 1:25 pm #491560

    Arianna Russell
    Expired Member
    Post count: 46

    Here are the steps I follow to recreate the error I am having

    1. visit this link: https://www.antiquingwego.com/gd_search/

    2. Once you get here click on any of the categories and it will redirect you to https://www.antiquingwego.com/places/category/antique-shop/ where the first category selected works.

    3. Once you change the category it redirects back to https://www.antiquingwego.com/gd_search/ where it is only showing three of the listings on the map.

    June 7, 2019 at 5:59 pm #491606

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    point 3 is not clear. What do you mean by:

    Once you change the category it redirects back to

    Let us know.

    Thanks

    June 7, 2019 at 10:07 pm #491657

    Arianna Russell
    Expired Member
    Post count: 46

    I’m sorry I didn’t explain it well. Once you change the category on the second page and click search with will take you back to https://www.antiquingwego.com/gd_search/ you do not have to click on anything here. Just look at the map, it only shows three listings.

    the first search in step one shows it correctly, but when you change the category and click search again it will only show 3 listings.

    June 7, 2019 at 10:18 pm #491661

    Paolo
    Site Admin
    Post count: 31206

    It sounds like a wrong shortcode parameter or option in the search template. If you provide admin credentials in a private reply we will check.

    Thanks

    June 7, 2019 at 10:52 pm #491666

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    June 8, 2019 at 3:18 pm #491711

    Paolo
    Site Admin
    Post count: 31206

    I can’t seem to find what the problem is. I think another plugin is creating the problem. I alerted the developers who will check your site asap.

    Thanks for your patience,

    June 8, 2019 at 3:40 pm #491718

    Arianna Russell
    Expired Member
    Post count: 46

    Thank you very much!!! I appreciate you for looking into it.

    Look forward to hearing from you soon. Will wait for your response.

    June 10, 2019 at 2:09 pm #492027

    Kiran
    Moderator
    Post count: 7069

    Hi Arianna,

    I checked and it looks like something conflicts there. Please provide FTP credentials i have to do some debugging to check what conflicts there.

    Kiran

    June 11, 2019 at 11:51 am #492286

    Arianna Russell
    Expired Member
    Post count: 46
    This reply has been marked as private.
    June 11, 2019 at 12:45 pm #492293

    Kiran
    Moderator
    Post count: 7069

    Hello Arianna,

    FTP credentials are not working, please check.

    It showing following error:

    

    Response:	530 Login authentication failed
Error:	Critical error: Could not connect to server
    

    Kiran
    

		
	
    


    

			
				

    

	
    

		June 11, 2019 at 1:04 pm

		
		#492297

		
		
		
	
    


    


    

	
    

		
		
    Arianna Russell
    Expired Member
    
		
		
     Post count: 46
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		June 11, 2019 at 1:43 pm

		
		#492304

		
		
		
	
    


    


    

	
    

		
		
    Kiran
    Moderator
    
		
		
     Post count: 7069
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		June 11, 2019 at 2:06 pm

		
		#492306

		
		
		
	
    


    


    

	
    

		
		
    Arianna Russell
    Expired Member
    
		
		
     Post count: 46
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
		
	
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