site blank after uploading pluggins

This topic contains 6 replies, has 2 voices, and was last updated by  mroyusa 9 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 13, 2015 at 7:08 pm #49305

    mroyusa
    Buyer
    Post count: 5

    I think it was after map cluster, now site does not work anymore frontend and backend. http://www.fleamarketreviews.net

    August 13, 2015 at 7:33 pm #49311

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it’d be very strange that the Marker Clsuter would create such a conflict.

    If you provide wp-admin and FTP credentials we will be able to check error log and track down the problem.

    Let us know,

    Thanks

    August 13, 2015 at 8:28 pm #49314

    mroyusa
    Buyer
    Post count: 5

    I had to delete and reinstall everything, this time everything went well until i tried to install the afiliate pluggin then site went blank again

    I don’t want to reinstall everything again is there a way just to remove the affiliate pluggin or deactivate it will site is not working?

    August 13, 2015 at 8:33 pm #49316

    Paolo
    Site Admin
    Post count: 31206

    The AffiliateWP integration shouldn’t be installed without the AffiliateWP plugin. Now it is looking for it and not finding it, it is causing the error.

    Yes there is a way, access your server using your FTP clicnt and remove the geodir-affiliate folder from within the wp-content/plugins folder.

    Let us know how you went.

    If you still have problem please provide credentials and we will do it for you.

    Thanks

    August 13, 2015 at 8:34 pm #49317

    mroyusa
    Buyer
    Post count: 5

    I deleted the plugin through ftp site is back up but cant get to admin section.

    August 13, 2015 at 8:36 pm #49318

    Paolo
    Site Admin
    Post count: 31206

    Please provide FTP details and we will see what’s in your error logs.

    Thanks

    August 13, 2015 at 8:57 pm #49325

    mroyusa
    Buyer
    Post count: 5

    i reinstalled again but will do it without affiliate this time.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount