'No records Found' Error on Map

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

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  • August 9, 2019 at 5:37 am #502215

    Harry Satoshi
    Free User
    Post count: 8

    On my mobile phone and on some of our customer’s devices, they are getting a ‘No records Found’ error on their map.

    I’ve attached a screenshot below.

    Please let me know if you know how to fix this, and I thank you in advance.

    Cheers

    August 9, 2019 at 10:55 am #502251

    Alex Rollin
    Moderator
    Post count: 27815

    Please share a link to a listing where you have seen the issue so we can check it out.

    August 12, 2019 at 6:11 am #502649

    Harry Satoshi
    Free User
    Post count: 8
    This reply has been marked as private.
    August 12, 2019 at 7:09 am #502656

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please try re-saving the default location. You can find that in

    GeoDirectory – Settings – Locations (tab) – Cities (subtab)

    Find the default location in the list and then click edit. Move the pin a bit and then re-save that location.

    Let us know how it goes, and if the issue persist write back with WP Admin credentials so we can take a look at the settings.

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