email shortcodes question

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • #505007

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    I am trying to make links in the shortcodes for renewing, new listings, etc.

    I’m not sure why it is not working.

    Please see my next post.

    Thank you!!

    #505008

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #505010

    Guust
    Moderator
    Post count: 29970

    What email is that? Pending listing? Published listing?
    Let us know if we need to check anything, and in that case post your WP admin details in a private reply.
    Thanks

    #505011

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #505021

    Guust
    Moderator
    Post count: 29970

    If using HTML I suggest you try

    Your listing has been published at [#listing_title#].

    instead of

    Your listing has been published at [#listing_link#].

    Let us know. Thanks

    #505031

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #505037

    Guust
    Moderator
    Post count: 29970

    I changed/duplicated it in the editor because the forum here does not show the code correctly.

    Check now.

    #505045

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #505052

    Alex Rollin
    Moderator
    Post count: 27815

    There are several options that control the email content.

    At this page is the option to switch between text and html.

    /wp-admin/admin.php?page=gd-settings&tab=design&section=email_template

    GD – Settings – Design – Email Template – Show advanced

    Text email will not render the complex shortcodes like [#listing_title#] as a link. Instead the html will be converted to text so you will only see the listing title, not the title marked up with a link. If text format is selected then links should be written out like https://mysite.com/link

    All html will be stripped when using the text template design. You can switch it back to html at that setting.

    #505062

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #505091

    Alex Rollin
    Moderator
    Post count: 27815

    GD email styles are in the same tab.
    If those aren’t effective then check any 3rd party mail software that may be overriding the styles.

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