Listings have imported but do not appear on backend or frontend

This topic contains 15 replies, has 3 voices, and was last updated by  Naveen Giri 5 years ago.

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  • #505183

    palmer2323
    Expired Member
    Post count: 28

    The first 95,000 listings imported just fine. There were no errors on import, no issues with the fields. 45,000 new listings imported successfully but are not appearing on the front end or backend. I’ve seen similar issues in the forum but no public solution.

    #505191

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    There were several bugs that were fixed, but those should not be a problem.

    If you compare a set of listings that imported successfully (export them) to the new ones in your new CSV, do you see any difference? Could you provide 10 of each in a sheet and we can take a look?

    Did you use the built in function or WP All Import?

    #505228

    palmer2323
    Expired Member
    Post count: 28
    This reply has been marked as private.
    #505229

    palmer2323
    Expired Member
    Post count: 28
    This reply has been marked as private.
    #505239

    Alex Rollin
    Moderator
    Post count: 27815

    A sample would be fine. Please zip the csv before attaching here.

    #505241

    palmer2323
    Expired Member
    Post count: 28
    This reply has been marked as private.
    #505243

    Alex Rollin
    Moderator
    Post count: 27815

    Indeed I do not note any issues in the files.

    We can check into the issue. Could you share access credentials so we can do that?

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    DB Credentials
    DB PHPMyAdmin URL:
    DB Name:
    DB User:
    DB Password:

    #505360

    palmer2323
    Expired Member
    Post count: 28
    This reply has been marked as private.
    #505442

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #505563

    palmer2323
    Expired Member
    Post count: 28
    This reply has been marked as private.
    #505604

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #505866

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #506437

    palmer2323
    Expired Member
    Post count: 28

    I retried and the listings imported succesfully thank you. The only with the import now is that 1) the map is no longer loading and 2) the total number of listings do not match the number of listings in the categories.

    #506504

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #506588

    palmer2323
    Expired Member
    Post count: 28
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