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Some custom fields not appearing in tabs on frontend

This topic contains 11 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

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  • September 1, 2019 at 6:10 pm #505953

    Hui Ling Tan
    Expired Member
    Post count: 349

    Hi,

    I have a custom field that is not appearing on the tabs on the front end.

    It used to be working fine, until today, after I deleted something in the tabs.

    Could you help me take a look to see what’s wrong?

    September 1, 2019 at 6:13 pm #505954

    Hui Ling Tan
    Expired Member
    Post count: 349
    This reply has been marked as private.
    September 1, 2019 at 6:17 pm #505955

    Hui Ling Tan
    Expired Member
    Post count: 349
    This reply has been marked as private.
    September 1, 2019 at 11:40 pm #505983

    Guust
    Moderator
    Post count: 29970

    The info is all there, but you have set that tab to NOT display, see images. I guess you have done that using your page builder.
    Thanks

    September 2, 2019 at 4:24 am #506008

    Hui Ling Tan
    Expired Member
    Post count: 349

    Hi Guust,

    Thanks so much. I have absolutely no idea what happened, because initially all the fields I set were displayed on the tabs, then I went to CPT – Settings – Tabs and deleted one of the tabs and that was when the other tabs started behaving like that.

    Can you elaborate more about what you mean by I have done the display:none with my page builder?

    Because now I’m not sure how to remove that when I didn’t put that in, in the first place.

    September 2, 2019 at 4:51 am #506019

    Guust
    Moderator
    Post count: 29970

    I could not find it either, I am not familiar with page builders.
    But it does not come from the GD code, so that is why I am assuming it comes from the coding added by the page builder.
    I’ll alert some other support to your issue, they may understand page builders better, or you could reach out to the page builder developer.

    Thanks

    September 2, 2019 at 12:04 pm #506049

    Hui Ling Tan
    Expired Member
    Post count: 349

    Hi Guust,

    Yes it would be great if you could give some clue from your team members on why this is happening. I will try to check with the theme builder on why this is happening too.

    Thank you so much

    September 2, 2019 at 12:15 pm #506052

    Guust
    Moderator
    Post count: 29970

    It is working fine now, is it not?
    I just cleared all your caches.

    September 2, 2019 at 12:17 pm #506054

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    September 2, 2019 at 2:14 pm #506086

    Hui Ling Tan
    Expired Member
    Post count: 349

    No the problem is actually still there.

    It’s working now because I added CSS to it to make it appear.

    September 2, 2019 at 2:16 pm #506090

    Hui Ling Tan
    Expired Member
    Post count: 349

    Yup I did try deleted and re-adding the tab back but it didn’t work.

    It would only work if I put it under another main tab.

    September 2, 2019 at 8:45 pm #506132

    Alex Rollin
    Moderator
    Post count: 27815

    As Guust said, there is an inline style, and you have successfully overridden it. The CSS is not in the customizer. Where else are you storing CSS? It looks like you are using a plugin called CSS Hero. Try looking in there for the CSS.

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