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Update to GeoDirectory V2 has broken my website

This topic contains 16 replies, has 6 voices, and was last updated by  Stiofan O’Connor 5 years, 1 month ago.

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  • September 19, 2019 at 9:40 am #509146

    Deirdré Gower
    Expired Member
    Post count: 29

    Hello,

    I just updated to V2 and now nothing on my website works. I get a “This site is experiencing technical difficulties” message on a number of pages.

    Some of my pages aren’t working and when I try and edit them in Elementor I get a “Internal Server Error 500” message.

    My host said that a number of the GeoDirectory plugins are causing the issue. When I try and update those plugins I get the Technical Difficulties error message.

    Please can you assist me urgently.

    September 19, 2019 at 1:49 pm #509183

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please share WP Admin credentials and FTP credentials in a private reply so we can look into the issue.

    Alex

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    September 19, 2019 at 3:06 pm #509207

    Deirdré Gower
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 20, 2019 at 1:47 pm #509386

    Deirdré Gower
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 22, 2019 at 4:49 pm #509619

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    September 23, 2019 at 7:05 am #509682

    Deirdré Gower
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 23, 2019 at 12:42 pm #509723

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    September 23, 2019 at 1:46 pm #509744

    Deirdré Gower
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 23, 2019 at 4:23 pm #509784

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Deirdré Gower,

    I have updated the active GD addons and now you can update others too.

    the plugin “Invoicing – AffiliateWP Integration” needs to verify licence key for updating it to v2.

    please check and let me know if having any issue.

    Thanks

    September 25, 2019 at 11:21 am #510145

    Deirdré Gower
    Expired Member
    Post count: 29
    This reply has been marked as private.
    September 25, 2019 at 11:37 am #510151

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, please start with our V2 setup guide here.
    https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/

    Also, if you haven’t already, please make note of some of the changes you will encounter when upgrading:
    https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    If you are still have questions please make a new topic

    September 25, 2019 at 9:31 pm #510282

    tatzpages
    Free User
    Post count: 13
    This reply has been marked as private.
    September 25, 2019 at 9:38 pm #510283

    tatzpages
    Free User
    Post count: 13
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    September 25, 2019 at 10:33 pm #510289

    tatzpages
    Free User
    Post count: 13
    This reply has been marked as private.
    September 26, 2019 at 9:03 pm #510455

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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